Brex was my first business bank account and gave me all the functionality needed from receiving my first check to making payments and sending wires. A beautiful user experience that offers peace of mind, on top of a customer success team that really cares.
definitely better than alternatives, and hosts quite a few features that beat using a manual system of bank cards + spreadsheets + emails etc., but doesn't mesh together perfectly. some features like bill pay & reimbursements have been flimsy and buggy from our experiences, and the constant changes of vendor cards -> budgets -> spend limits + cards means we have to adjust our internals every couple months to match. fine for a smaller company but i can imagine it getting annoying at scale. great product still!
Use Relay instead, or anywhere else. 0-star customer service and due to their total lack of friendliness to startups.
Do not trust or use Brex—they gave me short notice they are closing my account with incomplete information—causing over a dozen hours and approximately 100 tasks (updating credit cards and more) I now need to do on top of running my company.
Do not use this shitty "bank" for your startup at all costs. Most importantly, they don't care about you, your company, or providing a good product or customer service.
