I wouldn't normally reach out to a review platform to leave negative feedback, however, I am finding it somewhat tedious having my messages ignored for a month straight.
This is more so the case, given that the messages I have been sending to Upvoty have been to request cancellation of the service. Instead, the live chat widget on the chat has so far been ignored in my 3 separate messages sent spanning between now, and the 23rd April!
I am unable to login to the Upvoty client area, as our custom URL no longer points to their solution. Basically, we have no way of accessing their interface to request cancellation, and we have direct messages being ignored, despite numerous, incredibly patient requests.
Can you please refund the past 3 payments, as the service has not been in use.
Dennis
