Wootric - Net Promoter Score platform for boosting customer happiness
Designed for the CX champion, Wootric offers free NPS software to startups and SMBs. Capture feedback at customer journey points with microsurveys. Trigger surveys and followup in systems you use like Intercom, Slack, Hubspot, Salesforce. Text analytics.
Customer Experience from Start Up to Enterprise - E-book: Start and scale a modern Voice of Customer program
If you are responsible for launching or improving a Voice of Customer program, this book is for you. In this eBook, you will learn how to grow your CX program in three stages:
Early Stage: Your first CX program
Growth Stage: Taking CX to the next level
Expert Stage: CX as a competitive advantage