Howdy Product Hunt 👋🏼 Close to a year ago, we launched our main product on PH. We received an overwhelmingly positive response from the community and everyone who believes in community building. I still remember the day - it was amazing! Today we are back with another bang 💥 It is an important day in Threado's history. The team has been working hard on this solution for months, and I'm super proud to present Threado AI to y'all 🤖 For the first time, AI is going to elevate your community support like you never imagined before, and we are fortunate to bring this to you 💪🏼 The bot makes it ridiculously easy to train all support information and allows you to install it on your website as an embed or directly to your Slack/Discord community. Give a taste of instant support for your customers, peers, and community members with Threado AI. We are super stoked(about the intro video😉) and nervous(about the product) at the same time to launch on PH today. We would love to hear your feedback and ideas on how we improve. Drop a comment or an emoji ❤️

Hi Product Hunt community 👋 Super stoked to bring to you Threado AI - your support sidekick. We want to empower community builders, startups, makers, and creators like you with the tools to help you provide support to your customers wherever they are. That’s why we built Threado AI, the intelligent sidekick that provides instant support anywhere - Slack, Discord, inside your product, or even on your website. Problem Over 800+ global community-led companies have used Threado over the last year to create a better experience for their customers on Slack, Discord, and other platforms. A common thread we observed was that customers or community members often ask questions which were either answered before or was already answered in the product or brand's documentation or support URLs. Yet it would take several minutes, hours and in some cases days for them to get the right answers. Reminds us of the classic "Please hold. Your message/call is important to us." situation we all have been through at some point in our lives. Support doesn't have to be this sloppy. Solution With Threado AI - our aim is to help you provide instant and automated support that delights your users and customers. 🤖 Train the AI with your knowledge base, support URLs, documentations, PDFs, and community conversations 🤝 Install it on Slack, Discord or embed it on your webpage and provide instant support anywhere 📈 Understand your customers' needs, visualize your sidekick’s performance, and train it to improve and learn constantly We've made it super easy for you to set up your custom trained AI in minutes. We loved building Threado AI and bringing it to you. We also had a blast creating the (scrappiest) launch video. Check it out, take Threado AI for a spin for free and let us know your thoughts! Peace out! 🖖

Hey @5harath, @prao25, and team, your new toy is pure gold! Thank you for allowing me to become a beta tester. Threado AI provides instant value, and it gets better and better. I am the happiest customer there is and I will keep on providing feedback. You guys and gals are one of the greatest teams out there. Keep on doing what you are doing! 🙌

The video is banging! 😂😂😂😂

Huge props to the team! Crafting custom-trained AI this quick and versatile is a game-changer. Big thank you for this genius solution! 👏

Finally, the product we deserve. Great job guys!

Obvious question when integrating AI with company data. How is privacy handled?

Blown away by Threado AI! Have tested it a number of times pre-launch and very very excited to have it live on Lenny's Community! Kudos Pramod & team!

Congratulations Sharath! Looks like a cool product

I love it <3

Looks amazing, congrats on the launch!

Congrats Prao and Team on the launch! Great product

Full marks for the video. Congratulations on the launch @5harath

Congratz @prao25 on the launch 🚀 All the best. Really brilliant video 🤣 out there.

Congrats on the launch For community answers, how will it distinguish between right/best answer vs others?

Really cool idea. We tried building this ourselves, and its significant effort. Added to our community slack

congrats on the launch 🚀 amazing product!

Best of luck and congratulations 🎉

Congratulations on the launch 🎉🚀

Congrats guys on the launch! Love the idea. I will try it later with our company community then