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Kommunicate 3.0 — Automate customer conversations across channels with AI
Kommunicate allows businesses to build, deploy and maintain powerful chatbots on their websites and mobile apps. Introducing Kommunicate 3.0 with Flow Designer, Advance Analytics and Omnichannel integration capabilities.
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Shoutout to @kevin for hunting us.
Hi PH community! 👋
Dev here, co-founder of Kommunicate, a Conversational AI platform that gets you one step closer to your customers.
Foremost, we are super excited to be back on Product Hunt after 2 years!! And what a ride it has been since then - we processed 300+ million messages, 50+ million chat threads, and served more than 1000+ customers in 40+ countries.
Today, I am thrilled to announce the launch of Kommunicate 3.0 - the most powerful and integrated AI platform that combines the power of live chat, chatbots, and helpdesk automation to provide businesses with a unified solution for handling customer inquiries, providing instant support, and delivering exceptional user experiences.
Here's a quick glimpse of what is new in Kommunicate 3.0 -
💡More powerful NLP engine - With a much more advanced NLP engine, Kommunicate bot responses are now more accurate and relevant than ever before leading to a superior customer experience.
💡Omnichannel Communication - We have expanded the capabilities of the platform beyond chat, enabling businesses to engage with customers seamlessly across multiple channels, including web chat, mobile chat, email, and social media platforms.
💡Advance Analytics - A much more comprehensive and advanced analytics dashboard to measure the performance of not only human agents but chatbots as well!
💡A wide integration ecosystem - Kommunicate can now be seamlessly integrated with solutions such as Zendesk , Pipedrive, Magento , Moodle , Wordpress , Shopify , Google Analytics, and many more. This facilitates a seamless data flow between different tools and improves collaboration, enabling businesses to leverage their existing tech stack.
💡More Secure and highly scalable - Recognizing the diverse needs of businesses, we have prioritized scalability and security a lot ensuring that our solution can cater to businesses of all sizes, from startups to enterprise-level organizations, while maintaining robust security measures to protect sensitive customer data and ensure compliance with industry standards.
Go ahead, try out 30 day full access trial of Kommunicate! And, do not forget to share your love and feedback with us - it means the world to us!
Happy Kommunicating!
Dev, on behalf of the Kommunicate team.
@kevin @devashish_m It's always important to communicate with customers, so this is amazing! Great work!
Dear PH Community,
We wanted to take a moment to thank all of you for helping us create such a successful launch on Product Hunt.
Your enthusiastic support and enthusiasm were critical to our success, and we appreciate the time and effort you put into helping us spread the word about our product.
It was amazing to see so many people engage with our product and provide valuable feedback. We are truly grateful for all your kind words and encouraging messages.
Without you, our launch would not have been nearly as successful as it was. Thank you for being a part of this journey with us!
Best regards,
Devashish
Looks great! Loving the flow designer. Congratulations on the launch @devashish_m and team!
@vladimir_zivkovic Hey Vladimir thanks for the support, Please try it out and share your valuable feedback.
🚀 Wow, I'm absolutely blown away by Kommunicate! 💥 As someone who values seamless communication and user-friendly interfaces, this product hits all the right marks. I could tell that the developers paid attention to every detail. Could you share how you are going to integrate new generative AI with Kommunicate.
@deepak_rawat3 Thanks for your appreciation :). We are currently using generative AI for entity recognition like location, name, etc. We are currently working on enhancing our insights generation (self-learning) through generative AI and LLM.
I have personally used Kommunicate for the last few years and can vouch for the product. It's simple on the surface but packs so much metal in the middle and is highly customizable. Good stuff, @kommunicate team.
Thank you so much for supporting the product @matcha_anil . Please feel free to try out the product for FREE.
I have used Kommunicate in the past and had personally worked with the team on building some great features which are a must-have. Super excited to see the list of new features on the offer. Great going @devashish_m and team
Congratulations to the Kommunicate team. I have witnessed the growth and all the improvements that have been made. For more than 4 years we develop our chatbots in Kommunicate, we are happy 😉
The new features are amazing! Keep going for more!
@jorge_esteban_cisneros It has been all possible because of Customers and Partners like yours who have placed their trust in our solution from the very beginning. Looking forward to even a more successful future together!! :)
Thanks so much for the kind words, @jorge_esteban_cisneros . Thank you for always being a part of our journey. We couldn't have done it without our customers, and you guys are an integral part of Kommunicate.
Congrats @devashish_mamgain for the launch. Haven't used the product personally yet, but can certainly vouch for the team behind it. May Kommunicate be the frontrunner in the AI & live chat space.
Are you aware of any dedicated insurance platforms tailored specifically for companies deploying AI products? My cofounder and I are building an Insurance for AI and we would love to chat with anyone who needs insurance or is building in this space :: https://tally.so/r/w8zNWO)
@devashish_m Howdy! I think companies that produce AI products can greatly benefit from having corporate insurance that specifically covers AI-related risks. AI technology introduces unique challenges and potential liabilities, including data breaches, privacy concerns, intellectual property disputes, and algorithmic errors. Corporate insurance tailored for AI can help mitigate these risks by providing coverage for legal expenses, data breaches, errors and omissions, intellectual property infringement, and other AI-specific liabilities. Having appropriate insurance coverage can safeguard companies against financial losses and reputational damage associated with AI deployments.
It's finally here! Congrats to @manab_boruah and the team. The customer success industry will get a good boost from it!
Thanks for the shoutout @barun_sharma ! We are really excited about this launch. Please do signup and try the product for free. We love taking feedback and work towards it.
@sunny_sogra Really appreciate your support! We can't wait to see what problem you would solve with Kommunicate.
@sandradjajic Hey Sandra, Thanks for your support, Feel free to give it a try at no cost. We value your feedback.
Hi @ankit_thakrar1 , thanks for checking us out. Yes, we do support more than 100 languages. You can use the chatbot to talk to your customers in their preferred languages.
Congratulations on the launch.
I must say, Kommunicate is a game-changer! This product has revolutionized how businesses interact with customers across multiple channels. Integrating AI technology has taken customer conversations to a new level of efficiency and personalization.
Thank you so much @kritikapathak . We truly appreciate the support. We want to democratize chatbot building for everyone with no coding skills required.
@yogesh_joshi9 - Brilliant work on the launch. Really like the bot contextual responses. Also, the integration with Zapier and Jira is definitely icing on the cake. I believe, with the rise of Open AI and Chat GPT, this a space is going to witness a lot of innovation.
@dhananjay_yadav Definitely! Launch of solutions like ChatGPT and BARD are turning to be game changers and are going to fuel a lot of innovation in this space.
Also, integrations are going to play a key role here as it facilitates seamless data flow between different tools that businesses use today. This will enable businesses to leverage their existing tech stack and utilize the full power of an integrated ecosystem.
Kommunicate