Kommunicate
p/kommunicate
AI-Powered Customer Service Automation Platform
Parth Shrivastava
Helpcenter by Kommunicate — Clean, lean and simple knowledge-base and FAQs builder tool
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Helpcenter by Kommunicate is a clean, lean and simple knowledge base builder tool. You can create FAQs, sort them into categories, customize interface, logo and appearance, and deploy on your website and chat widget - All this in a matter of minutes.
Replies
Vijay Khandekar
Impressive Product. Nice Clean UI. Very responsive and friendly support. Above all, I can vouch for the team. @devashish_m @akr0084 are the real deal.
Tushar Jawa
Looks neat! Do my knowledge base articles also get indexed in search?
Akshat Dhabi
@tusharjawa Yes, the product is very SEO friendly.
Devashish Mamgain
Hey Hunters, Devashish from Kommunicate here. After the widely loved customer automation tool, we have been conjuring unicorns back at Kommunicate HQ. After months of relentless development, numerous iterations, truckloads of caffeine later - Helpcenter by Kommunicate is officially coming out of beta. 🔥🔥 Helpcenter is a clean, lean and simple knowledge base builder tool. You can create FAQs, sort them into categories, customize interface, logo and appearance, and deploy on your website and chat widget - All this in a matter of minutes. ⚡⚡ And yes, Helpcenter comes with its very own chatbot - Liz, to make your life simpler by automating customer self-serve effectively. 🤖🤖 Do try it out - it’s free to get started with and let us know your feedback in comments
Syed Zainul Haque
Loved the product and the integration process was simple and hassle free. Also the support is great
Akshat Dhabi
@szainul13 Thanks a lot, glad to hear that you liked it!
Parth Shrivastava
Hey guys, Excited to roll out Helpcenter - the knowledge base builder tool by Kommunicate. Super clean, pretty simple and much wow. 🔥 Helpcenter comes with a free version to get to started without a second thought. Also, we have clubbed it with our widely loved chatbot - Liz. Deploy on the website, use in the chat widget or get FAQs answered by Liz the chatbot - Helpcenter is the holistic solution you need for your FAQs.
Sujit Singh
Good to see a nice product again came from the Team. Simple UI and great features makes this product scalable 👍
sudhakar
Looks good, can I use it for creating documentation as well?
Devashish Mamgain
@sudhh yes helpcenter can be used for creating documentation. You can create multiple categories in helpcenter. Also, it comes with a WYSIWYG editor with formatting options such as preformatted view, which is ideal for documentation purposes This is how it looks with categories: https://answers.kommunicate.io/
Lachlan Kirkwood
Really impressive product! Are there any integrations to migrate an existing repository of FAQ content into the platform?
Parth Shrivastava
Hey @lachlankirkwood, Thank you so much. At the moment, we do not have direct integrations to migrate an existing repository of FAQs. We will be releasing such integrations soon. But you can send us the document or the link where they are hosted and we will upload internally through APIs.
Lachlan Kirkwood
@parth_sh Sounds great! Will trial the product and let you know if I have any feedback. Awesome work 🙌
Pooja Gcp
Easy, simple and clean UI. FAQ section looks good, I love the customization and custom domain sections.
Adarsh Kumar
@pooja_gcp Good to hear that you liked it :) We have tried our best to keep it simple for customization.
Cordny Nederkoorn
@parth_sh sounds great, will test Helpcenter by Kommunicate next week 👍🚀
Gaurav Manchanda (Inquisitive)
does the bot answer questions automatically from knowledge base?
Parth Shrivastava
@gaurav_manchanda_inquisitive_ Yes indeed, Gaurav. The bot, Liz, automatically answers from the FAQs you have created. Every FAQ you create is fed to the bot engine and Liz answers directly from these automatically.
Kirill Tiufanov
Fast and reliable. support is very quick
Bhavika Kala
Was able to integrate easily and was exactly what I wanted for my product. Hassle free integration. Kudos guys!!
Noushad Siddiqui
Clean UI, simple integration, can be configured in many ways. Like the product.
Akshat Dhabi
@noushad_siddiqui1 glad that you liked the product. It’s super simple to get your Helpcenter up and running, and the customizations we have will help you make it your own.
Anshul Shukla
Neat !
Akshat Dhabi
@anshul_shukla1 Thank you!
Deepak Baloni
Tried the integration , it's simple and impressive .Liked the product .
Devashish Mamgain
@deepak_baloni1 Glad to hear that :)
Amitesh Pathak
Clean UI, easy to integrate and understand, FAQ and customer support(friendly) helps with the rest. :) Great experience, as expected and definitely crosses the bar Applozic always sets with it's releases. Kudos to team!
Владимир
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