Jam transforms your site into a collaborative doc. Comment, discuss, create tasks, and even use your existing tools like Jira and Asana right from your website.
So happy to see Jam tackle this problem, whenever companies I work with ask for website feedback there’s no easy way for me to give it, usually I send annotated screenshots over Twitter DM. 😂
Thanks Chris for hunting us! Hey everyone, Irtefa and I are so excited to be launching our first company, Jam. We're building the product we wished we could have used when we were PMs together at Cloudflare. ❤️
We used to struggle with internal feedback before product launches - it would get reported without context ("what account are you logged in as? what version of chrome are you using?") 🤷♀️, it would get lost in chat and email history, and we would spend many painful hours making Jira tickets with screenshots for each piece of feedback.
Then Irtefa had an idea - that feedback cycle is never painful in a Google Doc, because Google Docs have commenting built in, what if we could have commenting built into our staging site? 🤯
That led us to build Jam 🍓, it lets you leave comments and discuss improvements directly from your site, just like you can in a Google Doc. You can even sync those comments to your existing tools like Jira, GitHub and Asana so you never have to spend time taking screenshots and annotating them again.
Our dream is to help makers ship amazing products with fewer feedback meetings and going back and forth in chat. 🤗 Please let us know how we can do that with Jam.
I’ve been consistently blown away by Jam from the first time I tried the beta. It’s one of those intuitive products that makes you wonder how you ever worked without it. I was hesitant to add a new tool to my workflow at first, because it’s just one more thing to check, but the team has quickly added integrations to all of the most important tools to make it a really slick experience.
I genuinely see this as no smaller than what Google Docs did for our ability to collaborate on a document. Before GDocs everyone would email around their personal copy of a document, with all sorts of changes to the filename to keep track of who did what “report_seen_by_zack.REV3.doc”. It was then left to the poor soul working on it to merge and integrate feedback and changes from twenty divergent places. It sounds crazy but that was the only and the best way, and it’s still how most people manage their website feedback.
I have spent so much time taking screenshots which become emails and then watching everyone (including myself) duck the task of actually turning them into tickets. So when I first used the Jam GitHub integration I was entirely sold. It’s this quiet wonderful pleasure to get to comment on a site as easily as I can on a document and know it will be seen and responded to. My biggest issue is I can’t use it to leave feedback on our mobile apps yet!
This market is starting to heat up. We've been using https://punchli.st for a year and love it. Solo/bootstrapped founder too. You should check out both.
I genuinely enjoyed playing around with Jam in the beta with my team, so excited to see it launch with all of these jazzy new features, too! Congrats Dani and Irfeta!
Yes, no more copy pasting screenshots! Thank you @thedanigrant for creating this, I'm going to jam/red line all of our pages and I think the team will actually love it!
Drop