I value feedback on any issues or challenges users encounter, as well as suggestions for improvements or additional features they would like to see. Their input on these aspects helps ensure that the product continually evolves to better serve all the users.
I'm building retentional.net which is a specialised success planning tool for CS teams that have 1:1 strategic relationships with clients (or early startups figuring out PMF). My aim is to capture the core requirements and just make it that much easier for people to use. This means the feedback I look for is more workflow related to understand how this can make life easier for people.
I'd love to get feedback on the overall performance and efficiency of my tool. Knowing if it’s working as intended and meeting users’ needs is really important.