Channels by Dovetail - Turn user feedback into real-time insights
Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.
Video highlights by Dovetail - Experience a new way to tell stories with your UX research
Introducing video highlights, a powerful new way to share stories about your research and develop a repository of searchable audio and video clips. Go from a recording to tagged, searchable video clips with accurate transcription and robust tagging features.
Dovetail 2 - The best way to analyze user research and customer feedback
Dovetail is designed specifically for researchers, product managers, and UX designers. Stay on top of your research data like interview transcripts, user testing observations, NPS feedback, personas, diary study responses, and more. Analyze data collaboratively, share insights with your team, and store knowledge for rediscovery later.