Never miss a call again - Lucy, the AI assistant answers your missed calls, sends an instant text to your callers with a call to action, takes messages, and keeps you updated in real time.
I set Lucy up to handle my missed calls during my holiday in Bali last week. I opted for the appointment booking link feature, and Lucy AI functioned flawlessly. Good job 👍
Hey everyone! 👋
My name is Polly and I'm the Marketing Manager at Curious Thing. I'm so excited to share with you our first self-service AI assistant! 🎉🎉
TLDR: Lucy answers every missed business call, captures your inbound leads and can push them along your sales process with dedicated call to actions, sent to your callers via text message.
✨ Our Story
Phone answering assistants have been the heartbeat of communication for decades.
☎️ Think about it - we’ve known answering machines since we were little. Recording and re-recording that oh so important greeting message, listening to your messages when you get home for the day, making sure you hadn’t missed anything important.
Answering machines, and services have evolved, transformed and now, fast forward half a century and they’re entering the era of AI ➡️🤖.
🤨 So what's the problem?
For small business owners who receive a high volume of calls missing one call can cost thousands in missed opportunities. Especially if you don’t have a receptionist, or solely rely on voicemail. Not every caller will leave a voicemail, and if they do what are the chances you call them back successfully connect, before they’ve found another solution?
👉 That’s why, we’re launching our first self-service AI phone answering assistant - Lucy.
Lucy takes the traditional phone answering service to a whole new level of functionality. Voice AI technology has remained exclusive to larger enterprises, due to its complexity and high costs. Designing conversations and responses that deliver a natural experience typically requires the skills of conversational AI UX experts, placing this technology out of reach for many small and medium-sized businesses.
We're proud and excited to make this technology more accessible than every for small and medium-sized businesses.
Key features:
Lucy answers every missed call, and captures every inbound lead, so you never miss that opportunity.
You’ll receive a real-time notification with the callers transcript, and the action Lucy directed them to take so that you can prioritise who you need to get back to.
Customers can use Lucy to help share immediately through a text message:
1. Appointment booking link – allowing customers to book an appointment or meeting in seconds.
2. Pricing information – customers can be forwarded to your pricing information or online form, which helps to speed up the conversion process
3. Website – point customers to your sales pages or listings, so they can quickly see what’s on offer without waiting to speak to a human team member.
4. Email address – share your details, so customers have an alternative contact route and can reach out via email when you’re away.
5. Take a message – and, of course, Lucy can take a message, create a transcript and send a notification to you via text message, email or both.
🎉 🎉Having successfully seen the value Lucy can bring to small businesses in the US, and Australia we’ve decided to take it self-service. Along with a 7-day free trial!
@notifyshivam thank you! 😊 Great question - you don’t need to buy a number, this works on any number from the US or Australia! Simply sign up using your own number and we allocate you a designated Lucy number to set your call forwarding to.