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Julien Le Coupanec

Crisp 3.0 - The all-in-one customer messaging platform, improved.

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Meet the brand new Crisp! We’ve completely redesigned the Crisp app to be better, faster and easier to use. We rebuilt Crisp to make collaboration on shared conversations simpler with a fresh, modern design, along with a complete app rewrite using Vue.js

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Julien Le Coupanec
Maker
🎉🎉🎉 Hey everyone! I’m Julien, Lead dev at Crisp. We’ve spent the last year rebuilding Crisp from the ground up. With @baptiste and @valerian, we are thrilled to finally share it with you! Our biggest investment was to fully rewrite the app with Vue.js for faster performances, rework our interfaces and improve our user experience. We put a strong platform foundation in place to help us ship new features faster in the future. We also rebuilt the core workflows of Crisp to make collaborating on shared conversations simpler — emails, SMS texts, social media messages, and more. We made a special work on the Crisp CRM. It has been completely redesigned with segmentation in mind. The Crisp campaign editor has also been rebuilt so you can automate repetitive tasks and take advantage of advanced filters. If you want to get the full details, you can access our dedicated page: Crisp 3.0 Can’t wait to hear what you think! Let us know if you have any questions. 🙂
Ousmane NDIAYE
@baptiste @valerian @lecoupa Does Crisp 3 support VueJs ?
Ousmane NDIAYE
@ant0ine_gt I had a chat with Clark from your support early on september that told me that vueJs support will be released later... Any documentation for vuejs usage ?
Quentin Adam
We are using the V2 and we are very excited by the V3 now :-) Thx the team
Baptiste Jamin
Maker
@quentin_adam Thanks Quentin!
Alexandre Mouriec
I have been following Crisp for almost 3 years now and love great it is to use! The team is super talented and build a fantastic product 👏 My experience with Crisp has always been awesome so V3.0 seems to go to the next step. Congrats on launching guys!
Baptiste Jamin
Maker
@mrcalexandre Thanks Alexandre for your support!
Sydney Cohen
Crisp is the definition of a customer focused company. Following the progress they have done over the years, I have to say it's one of the most inspiring company I know. They keep re-inventing themself by rewriting their code every time they feel they need to. One good example is that they have made two versions of their phone app (hybrid using Cordova and then react native) to finally go for native apps because they felt it was the right thing to do for their users.
Julien Le Coupanec
Maker
@chnsydney Thank you! We always try our best to create fast and reliable applications. This is why we switched from Angular.js to Vue.js for this third version.
Clement Nivolle
Hey ! Nice to see the v3 finally released ! Crisp is one of the best chat product I've used in production so far: powerful, simple and fast! Strongly recommend it 👍
Arnaud
Very nice product ! Keep going.
Luís Mendes
We've been using Crisp on two websites, for 2 and a half years now, and we're very pleased! The product has continuously evolved, namely with the release of Crisp 3.0. We've grown tenfold and the software definitely has not lagged behind :) Our customers constantly praise our support and I have to say Crisp does have a considerable effect, since it is clean, fast to use and feels human. The support and dev team is also fantastic. They've always helped me and my colleagues quickly. Great Job Crisp! Keep rocking :)
Baptiste Jamin
Maker
@luis_mendes1 Thank you so much for your support!
Xavier Le Bras-Thomas
I have used Crisp and Crisp 2.0 for several businesses (from basic to unlimited plan) and this platform is one of my favorite SaaS ! The user experience is excellent, all the features needed are available, and the team is outstanding ! Very excited to try it out and to see the other releases in the future ! A special congrats to @valeriansaliou and @baptistejamin, without forgetting the whole team.
Laurent Vergnaud
Seems awesome! PS: already a big fan of v2!
Antoine Pernet
Wow amazing V3! I can't even imagine how much attention you spent on design & UI. That's such a great work guys!
Baptiste Jamin
Maker
@antoine_pernet This release took around 4 months to design and it took 9 month to code. A lot of attention yes.
Tomasz Lotocki
Good work!
Céline LI
Amazing work !
Tristan Legros
We use Crisp since V.1. Awesome product, awesome team !
Abhilash Jain
Congrats on the launch @baptistejamin @lecoupa and team Crisp :)
Leo Baecker
Crisp is amazing, good job guys 👊
Gal Dubinski
we use Crisp for a while now, and just love it. good luck with the launch guys :)
Amrit Aacharya
We have been using Crisp for the past 2 years. Happy with this no non-sense messaging platform. Thank team and keep up the good work.
Steve Vitolo
Love Crisp!!! 3.0 is fantastic.
Desi Saran
I love your pricing model, it is super generous as most plans crush you on users. A few questions about integrations. Do you plan on integrating with the following in the future - Dialogflow, Avochato, Manychat, MailChimp. Also do you have an open API to build custom integrations?
Baptiste Jamin
Maker
@desi_saran Hello! Yes our API is fully opened so you can already integrate Crisp with custom solutions. For instance using NodeJS : https://github.com/crisp-im/node...
unhappy crisp
I WILL NEVER use Crisp. Here's why... as of February 2020, Baptiste Jamin didnt want to address bugs and a faulty product with me as a user for 2-3 months. its a waste of money and time. Given their conduct, it is likely i wasnt helped or blocked for asking questions because im a ethnic minority. I contacted support about sound notification problems, push notification problems, and instead of fixing it. he said that youtube and other tech companies experiences bugs… so i should deal with it and he has better things to do than to help me. heres a screenshot: www.prntscr.com/qv6e96