Jason Dainter

Creem - Smooth payments for SaaS

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Creem provides SaaS companies with an easy and robust payment solution, with a focus on fair pricing. We charge 0% in fees up to 1000 EUR AND...we are are extending that with an additional 500 EUR for Product Hunt users in the next 24 hours after launch πŸ‘€

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Jason Dainter
Hunter
πŸ”Œ Plugged in
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Creem caught my attention after trying to find a good robust payment solution, with a strong developer focus but also fair/transparent pricing. Their product ticks all the boxes for me and the 24/7 support has been great. With no fees at all for the first 1000 EUR the price point is very supportive when still finding product market fit. They’re doing a deal for this launch also to extend that by 500 EUR for PH users (next 24 hours only). Founders @sudoferraz and @alec_erasmus will be available for an AMA all day today to answer questions on the product. Congrats on the launch guys, what inspired you to build the product?
Gabriel Ferraz
@alec_erasmus @jasondainter Thank you so much for your kind words and support! We're thrilled that Creem has caught your attention Jason, and to be launching on Product Hunt! The inspiration behind Creem came from our own experiences and frustrations in the fintech industry. We noticed a gap in the market for a Merchant of Record and payment solution that truly prioritized Small and Medium SaaS businesses while also offering fair and transparent pricing. We see MoRs serving the needs of Content Creators, Digital Products, Open Source Developers, but no one really addressing the actual needs and functionalities of S&M SaaS businesses. We sincerely hope that everyone enjoys using Creem and that we can make a positive impact on businesses out there. Our mission is to empower and support you in your journey to success. As a special offer for our Product Hunt launch, we're excited to provide an additional 500 EUR in processing with 0% fees. To claim this bonus, simply sign up for Creem and send us the code promotion code via the live chat inside the app. We'll then apply it to your account; I'm happy to answer any other questions today!
Pradhumn Vijayvargiya
@sudoferraz @alec_erasmus @jasondainter perfect work team, will check this out. Using Lemon Squeezy as of now. Hopefully, this will save us some time and money. All the best for launch.
Gabriel Ferraz
@alec_erasmus @jasondainter @prad_vv Thanks for the support! Pradhumn, out of curiosity, how was your onboarding experience with Lemon Squeezy?
Pradhumn Vijayvargiya
@alec_erasmus @jasondainter @sudoferraz onboarding experience was decent, neither exceptional nor bad.
Muhammad Salman
I always struggle with payment solutions. First I tried lemon squeezy it does not work for me properly and has a high fees. Now I am using stripe. But Creem looks good with 0% fees. because new SaaS developers does not make a lot.
Gabriel Ferraz
@muhammad_salman39 Hey Muhammad, thanks for the comment! Indeed, we have been Indie Hackers and Founders, and we know how difficult it can be. Specially when you get surprised by many fees not advertised when you are signing up and integrating. What would you say was the deal breaker for you with Lemon Squeezy?
Gabriel Ferraz
@muhammad_salman39 I'm happy to say that you get the founders email addresses with Creem πŸ˜‰ Our current onboarding time is averaging 10 minutes from application to acceptance πŸ”₯ Now that you are using stripe, are you handling all tax and compliance requirements yourself? Or are you using a separate provider?
Mieke Erasmus
Congratulations on the launch! Can you elaborate on your customer support structure? How quickly can users expect responses to their queries?
Gabriel Ferraz
@mieke_erasmus Hey Mieke, thanks for the question! We are super proud to offer live customer support directly from the founders inside of the app! We typically answer in around 10 minutes to all queries.
Lukas Havenga
Congrats on the Launch! Considering that you want to entice a smaller-sized clientele, is this solely web/desktop based or do you have plans to do a mobile version?
Gabriel Ferraz
@lukas_havenga Hey Lukas, thanks! When you say mobile version, do you mean a solution to integrate with AppStores? Or is it something unrelated to AppStores but mobile payments?
Lukas Havenga
@sudoferraz apologies, I wasn't referring to integration but the platform itself, viewing analytics and managing transactions on the go
Alec Erasmus
@sudoferraz @lukas_havenga Thank you for the feedback! We're definitely looking into this. Are there any other features you'd like to see from Creem?
Gabriel Ferraz
@lukas_havenga @alec_erasmus Hey Lukas, complementing what Alec said, during development indeed we haven't focused much on the mobile view. But most of the platform should be at least somewhat usable on mobile, although not super optimized. Have you struggled while accessing any features on mobile at the moment?
Lukas Havenga
@alec_erasmus @sudoferraz This is expected - I'd like to be able to do some basic reporting, filtering on different metrics and dimensions by period etc. and to persist those would be great or perhaps an export of the data for reporting. Great job!
Ohans Emmanuel (remention.ai)
I love the USP! Do you support usage-based pricing? I couldn't find any references in the docs. Congrats on the launch!
Gabriel Ferraz
@ohansemmanuel Thanks for the support Ohans! Unfortunately not yet, is this a use case you would be looking for? We are thrilled to get requests from users, it makes us deliver 5x faster 😎 What kind of product are you planning in using Creem for out of interest?
Ohans Emmanuel (remention.ai)
@sudoferraz Most SAAS offer subscriptions. So in all honesty, it makes sense that Creem supports that first. My use case: I'm building a pay-as-you-go SAAS, which means the billing is centred around usage, not subscriptions. For context, I use Lemonsqueezy right now for this Do you have an email newsletter? Would love to stay in touch with the product's development. It's got great potential!
Gabriel Ferraz
@ohansemmanuel Thanks for the encouraging words! That means a lot ❀️ We don't have an email newsletter, but now that you mentioned, we will need to create it πŸ˜‚ We do have updates in email for users that are signed up on the app, a blog and our discord community (Link in the docs)! Regarding the PAYG model, would love to know your thoughts on LS apis and how they cater for your use case. We were looking into a simplified token model that makes the integration easier. Is your specific use case a complex one?
Ohans Emmanuel (remention.ai)
@sudoferraz happy to have a dedicated chat on this (if required). I don't know if I can do the question justice over text here :) My LinkedIn is in my bio (happy to connect and chat about this) Current use case is graduated pricing. LS apis aren't bad, they do have their quirks though
Gabriel Ferraz
@ohansemmanuel Sounds good Ohans! Will shoot you a DM once the launch craziness has passed!
Jan Bogaerts
First, I don't think I would have found this without productHunt, so thanks all you guys. Second, bookmarked and ready to try it out. third: question, the auto-tax thing, does it also work for EU countries, cause things can go weird over here. So I love the idea of not having to deal with all those tax things. Finally: I think I had a small bug: first wanted to join using an email address. The site says that a link should have been sent, but I haven't received anything. Worked good with the google auth...
Jan Bogaerts
😹 LOL
Never mind on the bug, the links arrived, just a bit late. I guess the price of success. ;)
Gabriel Ferraz
@jan_bogaerts Hey Jan, thanks for the support! I have SMOOTH news for you, we are specifically GREAT in EU πŸ˜‰ We are built to handle all those complexities and boring stuff with VAT and compliance requirements, you can leave everything for us, and all tax will be collected and calculated appropriately depending on the country of the buyer! I saw your next comment, and indeed we are getting a lot of visits at the moment, it went from 0 to (many) all of a sudden, apologies on it! We are scaling our servers up now βœ… What kind of product are you interested in using Creem for out of interest?
Alec Erasmus
@jan_bogaerts Hey Jan! We're geared and built for the EU first. We've got you covered on this. If you have time, reach out to us in the chatβ€”we're happy to help you get started and set up your account.
Jan Bogaerts
@sudoferraz It'll be an SaaS product. Still very much under construction, which made the timing of your release perfect. I had been thinking for a while now on how best to approach this and especially regarding the tax regulations. It allows me to shift priorities a little and move the 'payment' part up in the calendar, which is always a good thing.
Gabriel Ferraz
@jan_bogaerts Hey Jan, it's great to hear that we will be able to help you with that! Like @alec_erasmus said, feel free to reach us out in the chat if we can help you in any other way, we are very hands-on πŸ˜‰ Have you ever integrated payments before? Or are you looking to do a no-code integration? In both cases we are here to help!
Gabriel Ferraz
Dear SaaS founders and entrepreneurs, We're thrilled to introduce Creem to Product Hunt today! πŸŽ‰πŸŽ‰ Our journey began when we realized how complex and often opaque the pricing structures of existing payment solutions were. Many competitors in the market often fail to transparently advertise their fees for various services such as payouts, international transfers, and subscriptions. This lack of clarity can lead to unexpected costs that take founders by surprise when scaling their businesses. Beyond just providing payment tools, we are deeply inspired by the mission of democratizing access to the same revenue-boosting financial functionalities that industry giants leverage. Our vision is to level the playing field, enabling smaller businesses and startups to harness the power of sophisticated financial tools that were once the exclusive domain of large corporations. This mission truly energizes us - the idea that we can empower the underdogs, the innovators, and the dreamers with capabilities that can significantly impact their growth and success. By making these advanced financial tools accessible and manageable for businesses of all sizes, we're not just providing a service; we're fostering innovation, encouraging competition, and potentially reshaping the entire SaaS landscape. This is a cause we wholeheartedly believe in and are committed to pursuing. That's why we've created Creem - a platform designed to level the playing field and boost your revenue growth without the hefty upfront costs or resource-intensive implementation typically required for financial incentive functionality. We wanted to build a product that not only simplified the payment process but also provided clear, upfront pricing without hidden fees. πŸ›‘οΈ Our first step towards that mission is live, and Creem now offers: - Merchant of Record services, handling all tax and compliance requirements. - Seamless product creation without a single line of code, directly on the platform or through our robust API. - Frictionless payment links without any integration hurdles. - Subscription lifecycle management for you and your customers through our customer portal. - No-Code Pricing Table component. - Analytics and visualization We are far from done, and to sweeten the deal for our early adopters from Product Hunt, we are increasing the amount processed with 0% fees (for the first 24 hours) - 0% fees until $/EUR 1.500,00 Our next steps will be very focused on the embeddable components that will supercharge your revenue growth. While loosely ordered below, we anticipate your feedback to help sculpt our roadmap: - Embeddable Feature Request component/page enriched with your customer Data (Customer LTV per feature, Medium LTV per vote, etc.). - Embeddable Dynamic Price component that intelligently adjusts your pricing based on conversion and sales metrics. - Embeddable Referral program with customizable settings and automatically generated referral links and payments. - Cutting-edge Affiliate programs and Affiliate Portal seamlessly embeddable into your SaaS. - Payment Splits for Creators and Revenue sharing to your partners and users. - Email Marketing and Customer Journey Builder to help your distribution. We're architecting a future where SaaS businesses of all sizes can flourish independently, laser-focusing on their core products while we take care of the complex financial ecosystem. Ultimately, our goal with Creem is to democratize access to robust financial tools, making it easier for businesses of all sizes to compete on a global scale and scale their operations with the same tools everyone else has. We're excited to continue this journey and look forward to hearing more from our users about how we can further improve and innovate. Thank you again for your support, and we're here to answer any other questions you might have!
Taka Shimabucuro
Congrats, can you share more details about the integration process with existing systems? I am already integrated with another provider, so I wonder how difficult that would be.
Gabriel Ferraz
@takaman They Taka, thanks for the comment and the question! We currently do not have migration processes set up as we are still early stage. Would you still be able to consider moving and using Creem without migrating your existing customers on the beginning? Or is that a deal breaker?
Gabriel Ferraz
@takaman That's great to hear Taka! I'm happy to jump into a call after the launch craziness has passed next week? Let me know if it works for you and we can set something up!
James Murdza
I’m so happy to see some competition in this space. I always find it funny that Stripe is supposed to be the β€œbetter” PayPal when it’s really not that easy to use and the fees are not much better. I’d love to see a link to the GitHub with templates for NextJS, etc. and a guide for how to migrate an existing app that uses Stripe!
Gabriel Ferraz
@jamesmurdza Hey James, thanks for the encouraging words! Indeed, we see the same situation as well, Stripe became too complex and focused on being a platform now, specially for beginners it is quite overwhelming! They are much more focused on enterprises now; Regarding the NextJS template we were definetely thinking about it! Are there any other services online that you think have great templates? We love @resend for inspiration!
RΓ©mi W.
@jamesmurdza @resend @sudoferraz Definitely good to see some competition in this space, especially after Stripe’s acquisition of LemonSqueezy. I would recommend checking out this Next.js template that specifically targets SaaS: https://github.com/ixartz/SaaS-B... It’s free, open-source, and comes with all the essentials for building a SaaSβ€”authentication, multi-tenancy, roles & permissions, i18n, landing page, database, logging, and testing. Help you build your SaaS faster and it handles all the necessary features.
Gabriel Ferraz
@jamesmurdza @resend @ixartz Hey Remi, love it! Are you a maintainer of this project? We would love to send a PR to it integrating Creem and adding supporting documentation!
RΓ©mi W.
@jamesmurdza @resend @sudoferraz Yes, I'm the author and the maintainer of the project. It's definitively missing in the project, missing a payment provider like Creem. You can find my email in the repository, send me an email. I can also do the integration.
Gabriel Ferraz
@jamesmurdza @resend @ixartz That sounds great Remi! I will contact you soon after the launch craziness has passed!
Terry Lennon
Really needed! Signed up already, thanks for making! Paying 12% fees at the moment on lemonsqueezy all-in, this saving would be huge! Congrats @sudoferraz and @alec_erasmus !!!
Gabriel Ferraz
@alec_erasmus @terry_lennon Thanks Terry! Appreciate the kind words! Any features that you think are a must have from Lemon Squeezy that we should be bringing over asap?
Terry Lennon
@alec_erasmus @sudoferraz Abandoned checkout email features are quite handy! Made a few sales on them, happy to pay the margin to claim sales I would have otherwise missed! Otherwise (more selfishly) support for the Isle of Man if possible! One of the neighboring islands to the UK - we don't have access to Stripe at the moment unfortunately (though strangely enough, we do have access to Lemonsqueezy, which is Stripe under the hood)
Gabriel Ferraz
@alec_erasmus @terry_lennon Hey Terry, thanks for the insights! The abandoned checkout feature is def something we have our eyes on! πŸ‘€ And on the Isle of Man, is that where your business is located or have you onboarded at LS as an individual?
Terry Lennon
@alec_erasmus @sudoferraz Amazing! Excited to see it! And also diving into the platform, processing payments in USD is high up too (but I'm sure you've got that sorted on the deck) Business on the Isle of Man with Lemonsqueezy πŸ‘ But either would work or be huge - both for me and many others here
Gabriel Ferraz
@alec_erasmus @terry_lennon Awesome! Thanks for the heads up! I'm going to make sure to let you know personally as soon as we roll out the USD payments!
Karel Verhoeven
Very nice and Transparent Pricing Structure. Well done
Gabriel Ferraz
@karel_verhoeven Thanks Karel! Any tips on how we could make the pricing page better?
Annelize Kearney
Congrats on the launch, will you be implementing one time payments soon?
Gabriel Ferraz
@annelize_kearney Hey Annelize, thanks for the question! We plan to release one time payments next week, as this is something that current users are already in need of. Would this be a deal breaker for you to integrate with an MoR?
Jason Dainter
@annelize_kearney I was curious about this also
Gabriel Ferraz
@annelize_kearney Thanks for the input! I'm sure we will be releasing it even faster now with your feedback 😎 Should I send you a message when we release it? Is there a specific use case you would be looking to implement?
Rahul
How does it differentiate from Stripe?
Gabriel Ferraz
@rsharma Hey Rahul, thanks for the question! We are a Merchant of Record instead of a Payment Processor. So we handle all your tax and compliance, and you can use us to sell globally, while we handle the boring stuff for you ;) Do you currently use Stripe? If so, do you use any providers for handling tax and compliance?
Suprabhat Biyani
Congrats on the launch, Creem team! The fair pricing and 0% fees up to 1000 EUR, plus the extra 500 EUR for Product Hunt users, is an awesome deal for SaaS companies. A great step forward in simplifying payments while keeping costs low!
Gabriel Ferraz
@suprabhatbiyani Thanks for the support! I see you are launching soon, have you already integrated a payment provider? If you did, would you mind sharing what were the biggest pain points or "surprises"?
Suprabhat Biyani
@sudoferraz Thanks for asking! For now, our product will be completely free, so we haven’t integrated any payment provider yet.
Gabriel Ferraz
@suprabhatbiyani Hey Suprabhat, of course! Best of luck on your launch! Let me know in the future if I can be of any help as well, no strings attached :) Feel free to reach out!
Zishan Iqbal
Launching soon!
@jasondainter Great to see Creem offering such a fair and transparent payment solution for SaaS companies, especially with the added benefit for Product Hunt users! Extending the 0% fee threshold is a huge plus. How do you see this helping businesses scale faster in the early stages?
Zishan Iqbal
Launching soon!
@sudoferraz yes I would love to see. Well, Speaking of seeing you should see our teaser launch as well.Perhaps If you have a moment, please hover over the 'Coming Soon' badge next to my name and click 'Notify Me' on InterWiz AIβ€”I’d appreciate your support and look forward to your feedback when we launch!
Hatem Soliman
Can this be an alternative to Stripe? Since it's not available in my country
Gabriel Ferraz
@hatem_soliman Hey Hatem, Currently we are actually using Stripe under the hood, but we already have plans for expanding our offering; Would you have a preferred communication channel where we could reach you once we announce those changes?
Hatem Soliman
@sudoferraz via LinkedIn would be great: @h4temsoliman or through email: hatemthedev@gmail.com
Andy Hwang
Interesting approach to SaaS payments. How does Creem maintain profitability with no fees up to €1500? Curious about their fraud prevention measures. The developer focus is appealing, but wonder how it compares to established players in terms of integration ease and features. The fair pricing model could be a game-changer for early-stage startups. Would be great to see some performance metrics or case studies.
Gabriel Ferraz
@andyroamer Thanks for the question Andy! We use partners under the hood that help us with fraud detection and compliance risks. Are there any use cases or features that are very relevant to you and you would like to see implemented early?
Christofer Huber
πŸ’Ž Pixel perfection
Nice reminds me of resend just for payments πŸ’ͺ🏻 Congrats on the launch guys πŸš€
Gabriel Ferraz
@crebuh Hey Christofer, thank you! I couldn't have said it better! This is exactly what we were aiming for! Resend was a huge inspiration for us, is there anything you see on the documentation that reminds you of them? πŸ˜‰
Louis f De Waal
Congrats guys. Do you always plan to have 0% fees or will it change in future?
Gabriel Ferraz
@louis_f_de_waal Hey Louis, thanks for your support! The 0% fees are up to 1000EUR processed. But don't sweat, after that we still have the most competitive offering on the market! Are there any specific pricing that you think would make you consider using Creem?
Ilan Sher
Nice launch, can we expect to see some AI in the product? Maybe querying with LLMs about customer data?
Gabriel Ferraz
@ilan_sher Thanks Ilan! That's actually a great suggestion! I could already see myself asking an LLM which of my customers is my MVP on the last year πŸ˜‚ Are there any specific use cases that you think are the most useful to you on a first stage/MVP?