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  • Do you use AI-powered software to record meeting notes? If so, what do you use?

    Ryan Hoover
    129 replies
    I've tried using tools that automatically take notes during my Zoom/Google Meet calls, but none of them have stuck. A full transcription is overkill and summaries often miss the most important points. Additional context: Most of my calls are fundraising-related conversations with founders. I would prefer NOT to have a "bot" join a call and ideally the notes could automatically be shared in a specific Slack channel with my team. I'm curious what tools people are using and for what use cases. I'd appreciate any recommendations. :)

    Replies

    Jeremy Caplan
    I'm testing a new service called http://4149.ai which has a unique feature that's super useful. In addition to creating a meeting summary it allows you to ask the AI questions of the transcript and delivers surprisingly accurate and useful responses. It's surprisingly handy to be able to ask natural language questions about what someone said about something or to ask about patterns or examples of how something has come up over the past few meetings, etc. I haven't seen that feature in other services and it seems a step above other more basic AI summaries. Incidentally, I've also been using Supernormal, which works well, with good, clear, accurate summaries.
    Shiv Shankar
    Yes, My team is using tl;dv and our experience is not good.. what tools did you use as of now ?
    Raphael Allstadt
    @shiiv_shankar Sorry to hear! What exactly is not great? Happy to help and get this sorted :)
    Marco Ceruti
    @shiiv_shankar I worked with a team using TLDV, while we were using MeetGeek, and they were impressed by the system we were using. They have a decent free tier if you want to test it, I highly recommend it
    Chris Mackintosh
    I just stumbled on https://supernormal.com I have yet to try it.
    Ryan Hoover
    @chrismackintosh oh yes, I very briefly tried Supernormal when they were very early. The summaries weren't good enough for me, tbh. But it was early. I need to revisit.
    Brian Wang
    Fito Group Fitness
    Fito Group Fitness
    I've been using Vowel for over a year now and they released AI-powered summary notes recently. It is actually quite impressive. It's about 80-90% accurate and certainly useful enough for me to use to capture key points. It can be wonky when classifying items as Decisions or Action Items, but that's a minor annoyance. Workflow wise, I take a minute to clean up the Vowel summary, paste it into Notion and then use Notion's AI-powered summarize feature so I can quickly scan what a meeting was about.
    Ryan Hoover
    @brianmwang I've loosely followed Vowel but haven't tried it yet. It doesn't plugin to Zoom, Meet, or other video tools though, right? I want an invisible note-taker that can join all my (mostly) external calls.
    Brian Wang
    Fito Group Fitness
    Fito Group Fitness
    @rrhoover it's a total Zoom/Meet replacement, so if you're wed to those platforms, then Vowel won't help unfortunately
    Josh Willis
    @rrhoover We're working on something like this at spinach.io. Hit me up if you want to try it out with your team.
    Tash Ahmed
    https://userevaluation.com does a pretty decent job if you’re looking to go beyond notes.
    Anatoly Terentyev
    Try tactiq: No bots Accurate Summarization works great I used it for customer developments and happy with results https://www.producthunt.com/post...
    Ryan Hoover
    @tolianich the pitch sounds like what I need. Also looks like they have pretty impressive reach with 250K users.
    Ksenia
    Thanks for mentioning us, @tolianich! Hey, @rrhoover Tactiq.io co-founder here! Yes, meeting knowledge is the key. We already added ChatGPT meeting summaries and users love it. The GPT4 meeting kit got 2k users on a waitlist in 24 hours. Looking forward to the PH launch :) I'd love to hear your feedback and share what's next! Let me know what is the best way to reach out.
    Irene Chan
    @tolianich Definitely my favorite too as a marketing project manager.
    Colin Treseler
    @tolianich @rrhoover @ksenia_svechnikova Do I have to use the Zoom web client for Tactiq to work or can I use the Zoom native client?
    Stephen
    Conversa - Videos That Talk back
    Conversa - Videos That Talk back
    @tolianich @rrhoover @ksenia_svechnikova I love it when founders jump in like that! Only on Product Hunt!
    Chris Messina
    Fathom has added AI summaries that are quite good!
    Chikodi Chima
    Otter is probably one you’ve already tried. I’m happy with it for capturing meeting notes that can quickly be turned into blog content or other types of public facing materials. Summaries and highlights are OK at best. I’ve also been looking to try out Descript, though I haven’t gotten around to it yet. Gong might be overkill.
    Sarrah
    @chikodi used to love Otter but the price increase are too much. I downloaded Descript but the learning curve seems really high
    Chikodi Chima
    @sarrah The Otter price increase seemed to come out of nowhere, and something about it felt off, I agree.
    Yonas
    StackShare
    StackShare
    I've heard good things about Fireflies.ai :) https://www.producthunt.com/prod...
    Matt Ellsworth
    Free on your computer after the call with MacWhisper or Buzz
    Mirena Vasileva
    We have been testing Otter.ai with the team! So far seems good but will keep you posted.
    Ryan Hoover
    @mirena_vasileva I've used Otter before for transcription. How are their meeting summaries?
    Mirena Vasileva
    @rrhoover yeah it is very transcription-looking so probably go for something else for summaries to be completely honest!
    John Zeratsky
    We use Fathom in every call with founders. The key feature that makes it work is the "Highlight" button — this minor human-in-the-loop makes the summary SO much better. I was nervous about the bot joining as well, but we always ask and only a few people have had concerns. (And it's increasingly common that founders are bringing their own bot.) Disclosure: Also a portfolio company.
    Ryan Hoover
    @john_zeratsky tbh, I don't like having a bot join the call. It just feels weird, almost like a faceless person sitting in the corner of the room taking notes. :P
    Chris Messina
    @rrhoover if you're the meeting host, you can disable the bot's video feed and it's less creepy. Also, IANAL, but don't wiretapping laws prevent recording w/o consent? Or no?
    Ethan Sherbondy
    @john_zeratsky @rrhoover Hey Ryan, do you think it'd feel any better if you were able to customize the video feed or title of the bot participant name to match the branding of your fund or otherwise personalize it to suit your aesthetic preferences? For a lot of these video integration paths (cough, Google Meet), the video platform doesn't provide great hooks to achieve the recording capability without a bot participant as a sort of workaround to capture & summarize the context from the meeting. It's a tricky challenge, as it is also important to ensure the participants on the call are always consenting to being recorded (I'm sure you're giving them a heads up, but cannot guarantee this across all use-cases & as a provider of one of these tools, want to ensure the participants know the call is being recorded), but agreed, re: good for this to be subtle and not interfere with the flow of conversation. I do wonder though if it'd be better to have a "lite mode" offering where the call is actually not recorded at all, and the tool just pulls the existing platform's closed captions eg off the meeting and uses that alone as the basis for summarization. You think that'd fit your needs better?
    John Zeratsky
    @rrhoover If this is a dealbreaker you might try Augment, which is 100% client-side (desktop app) AFAIK
    Utkarsh Gupta
    @john_zeratsky Could you share the link?
    Tarikh Korula
    Reboot Podcast #33 - Do I Even Have A Superpower?
    Reboot Podcast #33 - Do I Even Have A Superpower?
    Used and like rev.com also got a rec for kohort.io but haven't tried yet
    Joshua Dance
    Summer Bod 2020
    I use Otter.ai I like it. I don't use the summaries.
    Alex
    Hundrx: Web3 for Twitter
    We use supernormal.ai at Hundrx and the team loves it!
    Ruben Lozano
    Hello @rrhoover I know our team at Cake is using https://otter.ai/. Cheers,
    Richard White
    Hi! Fathom founder here - we use a bot to record and think it's the best way to do it today so curious why that's a requirement. I'm assuming it's because you don't want people to know you're recording? A lot of our early investors were actually users first so I know these calls do get recorded. It's funny I think both investors and founders think the other side is worried about being recorded when our experience has been that most people don't mind it, and actually prefer it if they can get access to the recording. But again, really curious if my assumption about the "why" behind that requirement is correct.
    Ryan Hoover
    @richard_white thanks for jumping in! I can understand why some people would prefer an explicit bot to "enter the room". I prefer something invisible, and in general want a future where technology makes me dramatically more efficient and effective as a person (not as a person using a tool) if that makes sense.
    Abid Unnisa
    We havent used any really. Any suggestions?