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Anastas Manojlovski
started a discussion
Have you ever had a terrible experience on a business IVR?
Have you every had bad experience using a business #IVR ? š¤Æ
(Haven't we all ?!)
(IVR - Interactive voice response)
š« Terrible menu options
š Bad sound quality
š¤¦āāļø No callback options
ā ļø Dead ends
Anastas Manojlovski
left a comment
Have you every had bad experience using an #IVR ? (Haven't we all ?!)š¤Æ
(IVR = Interactive Voice Response, an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent)
š« Terrible menu options
š Bad sound quality
š¤¦āāļø No callback options
ā ļø Dead ends
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