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Tom Brachel
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let's go! 🚀 thanks for all the support!
We need your support! for better support
Ohad Ronen
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Tom Brachel
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Hi All! :)
Tom here, founder and CTO here at Record! so excited for this launch!
Our aim with Record 3.0 is to address a significant issue - the huge time that R&D teams spend on technical issues. Record is here to ease that burden with its AI-powered Customer Support layer, enabling teams to focus on growth while providing superior service.
Key features of Record include:
- Crystal...
Record 3.0
Support layer built for B2B SaaS
Record is the most convenient customer-facing way to help your users share their issues with all the data you need, By simply recording them. It allows you to be more productive, focused, and efficient while making your user happy.
Record + Zendesk
Unlock the unknown, now from Zendesk
Record lets support teams reduce the support cycle time by allowing users to record their problems. This Record can be easily shared internally to resolve users' issues. All is achieved by using the product and without downloading anything.
Record
Communicate problems visually
tuto is a customer education platform that customers will love. Helps customer success, support, and product teams to reduce time to value and increase retention by creating personalized measurable in-app video-like tutorials based on data.
tuto
Create an in-app measurable tutorial with a single click