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Teddy Zetterlund
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This looks like it might be a fantastic addition to my toolbox and a well-balanced solution for working with feedback and all the steps related to it. However, the website is entirely overwhelming. I'm trying to understand the product, but instead of some good videos or good overviews, it's just animations all over the place and snippets of what the product is. I tried to get a grasp of the...
Cycle 2.0
Manage product feedback from Slack, weirdly fast
Teddy Zetterlund
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I do enjoy this new product for Hotjar, it's a great addition to an already fantastic suite of products. However, I do hope that it become better encouraging and teaching users to add quality feedback. Right the users side's UX for non-technical people is pretty bad.
Incoming Feedback
Instant visual feedback for your website or app!
Teddy Zetterlund
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What's new in the 2nd edition? Nothing about it here or the site. Found it:
So in the 2nd edition of Intercom on Customer Support you’ll also learn:
- What jobs help content performs for you and your customers (from promoting best practice to selling your product)
- What types of content you might want to consider creating
- How to write help articles that will get read
- Tips for maintaining...
Intercom on Customer Support - 2nd edition
Tips on how to scale great customer support
Teddy Zetterlund
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Great font, marvellous presentation and a lovely pay-what-you-want model. I've used Gunnar before (another of Daniel's fonts) – so I know his fonts are thorough.
Alma Mono
Pay-what-you-want typeface for charity