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Steve Campbell
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AI is undoubtedly a powerful tool that can enhance the customer service experience. Will it completely replace humans? I don't think so. I believe most companies will adopt an augmented customer strategy, with AI tools as the primary focus to drive efficiency for human agents.
Nothing can truly replace humans because, ultimately, the customers are human beings! That's why I created Word...
Word WandAI
The best ChatGPT AI app for your Zendesk agents
Word WandAI harnesses the power of ChatGPT to give Zendesk agents several powerful tools to speed up their customer support. Just give the AI direction, and let it craft highly personalized responses at a click of a button!
Word WandAI
The best ChatGPT AI app for your Zendesk agents