Brad Gibson

Before airbnb starts expanding, they need to better improve their existing service which will have a reflection on Trips. Based on their rules and protections for customers, they lean more toward what's best for providers and hosts and less on guests. They've got a long way to go when it comes to customer service.

Great idea and one that could really help radio reporters. Questions for you, Fahim...(1) Is the audible beep tone throughout the call part of the recording? If so, that could be a real problem with those wanting to use the recording for radio or podcasts. In fact, that would be a deal-killer for people like me. If it was just at the beginning of the call as you mentioned you previously were...