Paul Moon

Subscription-based companies will one day join the 21st century and TURN OFF the default auto-renew feature. Just got billed $90 for a renewal I didn't keep up with, 2-years going. They refused to refund, under no circumstances. I liked the premium service I had for years, but this kind of customer service is just an indication of "sneaky, gotcha" policies IMO. Just sharing an honest experience.