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![Nora Draganova](https://ph-avatars.imgix.net/2271849/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Nora Draganova
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I ordered a mug which arrived damaged . After sending an e-mail and then following up I didn't even hear back from them. Very disappointed with the lack of protective packaging for products that are fragile and the incredibly poor customer service !!
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