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Marian Rydzanych
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79% surge in digital commerce crippled customer service. Teams struggle with slow hiring (20% understaffed) and inefficient workflows (repetitive tasks, multiple channels). Traditional communication channels like phone and email have declined by 50%, while chat, social media, and emerging channels are booming. Which results in a huge overhead in supporting clients in multiple channels
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Oksana Budz
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Marian Rydzanych
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Great way to save cost on customer support! Prompt based analytics rocks!
Intelswift
Customer service AI with human decision-making
Enhance CX at every point along the customer journey. Our all-in-one platform, which includes AI chatbots, AI Copilot, Live Chat, and Smart Analytics, boosts team productivity and helps them save up to 6 hours per week by automating repetitive tasks.
Intelswift
Customer service AI with human decision-making