Lachezar Nickolov

Lachezar Nickolov

CTO, SessionStack
55 points
All activity
Lachezar Nickolov
SessionStack’s integration with Zendesk lets you watch a pixel-perfect playback of a user session within your product. You can view everything that happened to the user prior to submitting a ticket. Play. Watch. Solve. No screenshots asked. It’s that simple!
SessionStack for Zendesk
Speed up support by seeing exactly what happened to the user
Lachezar Nickolov
SessionStack’s integration with Intercom allows you to start a co-browsing session with your customers with a click of a button from Intercom's live chat. View your customers' screen, remotely guide, or take full control. No downloads or installations required
SessionStack for Intercom
Speed up support with interactive co-browsing for Intercom
Lachezar Nickolov

SessionStack helps you stream live or record/replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (JavaScript exceptions, failed network requests, debug messages). This shows you how to replicate a problem, be it a UX issue or an error. It can be used in the cloud or deployed locally.

SessionStack
SessionStack
See your product and website issues through your users’ eyes
Lachezar Nickolov

SessionStack
SessionStack
See your product and website issues through your users’ eyes