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Lluís Ventura
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Cool! Great job Nishith and team!
Thursday
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Lluís Ventura
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Name: Vidbix
Pitch: Enable your customers to explain their issues through screen recordings.
URL: www.usevidbix.me
Share your latest product here to get support, feedback, users!
Sharath Kuruganty
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Lluís Ventura
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Are you using Intercom or Zendesk for customer support? customer-screen-recordings!
We would love you to try Vidbix (www.usevidbix.me) and provide us feedback on how adding customer-screen-recordings change the way you do support.
Ping me at llventura@usevidbix.me
Lluís Ventura
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Amazing, as usual from your side! Congrats on the launch team!
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Lluís Ventura
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Congratulations @fritzly and team on the upgrade and launch! Definetely Zipcan is becoming one of the greatest (or maybe the best!) options out there to embed Videoconferencing on any site!
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Lluís Ventura
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Reverse Loom for customer support (www.usevidbix.me)
Describe your company using another company
Lluís Ventura
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Lluís Ventura
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Describe your company using another company
Hey Let's play, I'm sure you've heard "the UBER for X" "the AIRBNB for Y" or, etc.... Describe your company using another company in no more than 6 words (add your site/landing)!
Lluís Ventura
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Hey, that would be awesome! Here you have my email. llventura@vidbix.me and I'm connecting through linkedin!
Are you using Intercom for support?
Lluís Ventura
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Lluís Ventura
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Are you using Intercom for support?
If that's the case, I would love your feedback on www.usevidbix.me.
Do you understand what we do? DO you find this interesting? ....
And if anyone is interested on giving it a try, I would love it!
Lluís Ventura
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What's your feedback about www.usevidbix.me?
Need feedback on your landing page/pitch deck/app or service? FOR FREE
Cody B. Gaskin
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Lluís Ventura
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What's the most painful part of contacting support
Hi, this is Lluís from Vidbix (www.usevidbix.me), a tool that enables customers to explain their issues by recording their screens instead of trying to describe them in text.
In your own experience, what's the most painful side of connecting support?
- Mine is having to repeat myself, and not feeling understood.
What's yours?
Lluís Ventura
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Here our PH link of today: https://www.producthunt.com/posts/vidbix
Make your 2 min. pitch here!
Lluís Ventura
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Lluís Ventura
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Make your 2 min. pitch here!
Hi, this is Lluís from Vidbix (today live on PH, by the way).
I'm inviting you to make your 2min. Pitch inside this Vidbix link I'm sharing. You can make a video or record your screen, and add a small text at the end. Later I'll post that link with all the pitches to our social networks, etc! Let's go community! The more we Pitch the more interesting will...
Lluís Ventura
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Hi everyone 👋, and thanks @jmitch for hunting us.
We are super excited to launch Vidbix today on PH, as a way to enable customers to explain their issues through screen recordings without installing anything.
I’ve led different support teams in the past and customer/agent misunderstandings always created a lot of back & forth that killed our resolution time (😱). Understanding customer...
Vidbix
Reverse Loom for support
Vidbix enables your customers to explain their issues by recording their screen+voice without the need to install anything on their side. It’s faster to explain for your customers and gives all the context to your agents to solve issues faster and personally.
Vidbix
Reverse Loom for support
Lluís Ventura
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Felicidades Froged!
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Lluís Ventura
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Congrats again Justin and team! Good approach to async meetings! :)
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Lluís Ventura
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Amazing! Congratulations again Dominik and team!
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Lluís Ventura
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Which tools are you using to provide customer support? And why?
We've been working on a tool to improve cutomer support (usevidbix.me). I know some of them (Zendesk, Intercom, Saleforce, Hubspot) but would like to understand why!!! Thsanks