All activity
Over the next four days, 60+ product experts, leaders, bestselling authors and practitioners from companies like HubSpot, Intercom, and ProfitWell are sharing their strategies.
You'll learn their step-by-step user onboarding process, how they turn users into customers, and more.
Are you in?
Product-Led Summit: : 60+ Workshops with Top SaaS Product Leaders
Free online summit with the world's top SaaS product leaders
LisaAbbott
left a comment
Thanks for hunting the book @nikkielizdemere!
At Wootric, we spend a lot of time advising companies on CX strategy and how to take a modern approach to customer feedback. It made sense to me to gather that strategic perspective into an ebook, and I hope you find it useful.
Shout out to Wootric leadership including Chief Customer Officer @jesshanghai and head of Customer Success ...
Customer Experience from Start Up to Enterprise
E-book: Start and scale a modern Voice of Customer program
If you are responsible for launching or improving a Voice of Customer program, this book is for you. In this eBook, you will learn how to grow your CX program in three stages:
Early Stage: Your first CX program
Growth Stage: Taking CX to the next level
Expert Stage: CX as a competitive advantage
Customer Experience from Start Up to Enterprise
E-book: Start and scale a modern Voice of Customer program
LisaAbbott
left a comment
I'm hiring right now and the pain is real. This approach seems innovative and sound. I'm interested in a trial!
Vervoe
Use simulations to hire the right people in 4 days, not 40
LisaAbbott
left a comment
A colleague pointed out that people may be wondering "Why does NPS need a whole ebook?!" Today, NPS is far more than a metric. Fast-growing companies are using it as a lean way to improve retention, build an army of WOM promoters, and create a culture of customer happiness. This book covers the eight ways we see companies making it happen with Net Promoter Score. 💪
The Modern Guide to Winning Customers with Net Promoter Score
8 ways to modernize your NPS program for customer happiness
The Modern Guide to Winning Customers with Net Promoter Score
8 ways to modernize your NPS program for customer happiness
Designed for the CX champion, Wootric offers free NPS software to startups and SMBs. Capture feedback at customer journey points with microsurveys. Trigger surveys and followup in systems you use like Intercom, Slack, Hubspot, Salesforce. Text analytics.
Wootric
Net Promoter Score platform for boosting customer happiness