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We all know Customer Support contributes to revenue. And, yet, itβs often the least recognized department. But it doesnβt have to be.
We interviewed support leaders from fast-growing companies on how they make an impact and distilled their secrets.
We interviewed support leaders from fast-growing companies on how they make an impact and distilled their secrets.
Voice of Support Ebook by Prodsight
10 Support Leaders Share Their Secrets
Tadas Labudis
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That's an awesome idea! Anything that removes barriers and friction from taking notes is a plus in my book.
Draft by Slite
Turn your Chrome tabs into a sleek editor π
Tadas Labudis
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I literally was looking for something like this a few weeks ago for a leaving teammate's gift collection. Very relevant today if you don't want to lose the small personal touches and celebrations that make jobs so much more than the work itself.
Thankbox
Collect messages, GIFs and cash for teammate occasions
Tadas Labudis
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This is a horrible idea for all parties involved - the employee, the company and the colleagues.
Slacker
Never show up as idle on Slack, Microsoft Teams, Skype, etc
Tadas Labudis
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Hey PH π
From day one, our goal at Prodsight we to help companies better understand their customers. We do that by helping teams analyze thousands of customer conversations in seconds. We started by integrating with support tools like Intercom and Zendesk but quickly realised that our customers get feedback across a multitude of channels.
Thatβs why I'm super excited to announce that you can...
Prodsight for Zapier
Topic and sentiment analysis for all your customer feedback
Prodsight helps teams manage customer feedback by automatically analyzing for topics and sentiment.
You can now use Zapier to send feedback to Prodsight from 2,000+ data sources, such as reviews, NPS surveys and more.
Prodsight for Zapier
Topic and sentiment analysis for all your customer feedback
Tadas Labudis
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Hey PH π
Tadas, founder and CEO of Prodsight here.
Today is a special day as we're launching on the Intercom App Store π
The idea to create Prodsight was born when I was working as a Product Manager in a B2C startup. I noticed that a lot of product issues were raised via live chat customer support by our customers. As the business grew, more and more people were contacting us and it became...
Prodsight for Intercom
Turn Intercom conversations into customer insights
Prodsight automatically analyses every Intercom conversation for topics and sentiment to help your team:
- Identify customer issues
- Track feature requests
- Prioritise product roadmaps
- Inform marketing campaigns
& much more...
Prodsight for Intercom
Turn Intercom conversations into customer insights
Tadas Labudis
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Hi Product Hunt! π
Tadas here! We are very excited to launch IntercomExport on Product Hunt π!
IntercomExport is a tool that can export your Intercom Conversations to CSV format in one-click. Then you can analyse that data in Microsoft Excel, Google Sheets, Numbers or import to a BI or data warehousing system.
The idea came when I wanted to analyse our Intercom chats to identify recurring...
IntercomExport
Export Intercom conversations to CSV
IntercomExport is a tool for exporting Intercom Conversations data to CSV format for analysing it in Excel, Numbers or Google Sheets.
Use our exports to understand their users, prioritise roadmaps and reduce customer support overhead.
IntercomExport
Export Intercom conversations to CSV