KJ G

By far the worst retail experience I have ever had. I spent $160+ on two pair of chinos on May 8th. It is June 30th and I have yet to receive one of the pants and the other was the wrong color. Their customer service is AWFUL. It has been 4 weeks since I have last heard from them and when they do respond it is very terse. I don't know if their customer service person, Jenny W., is overworked or...