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Kateryna Babenko
Co-Founder at Katico / Automation
#7655620
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2 Reviews
Kateryna Babenko
left a review
2mo ago
Freshservice is ideal for complex support scenarios where requests dominate over questions and issues. Though it currently struggles to compete in the market due to its AI lacking practical value,...
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Freshservice
An IT service management tool in the cloud.
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Kateryna Babenko
left a review
2mo ago
Intercom is ideally suited for support scenarios where questions dominate requests and issues. Technical support, which is more oriented toward ITSM, internal support, or B2E scenarios, requires...
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Intercom
An AI-first customer support platform
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