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Joe Ahearn
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Use Herald every day, with every customer interaction, and at every ticket planning session.
We get anywhere from 60-100 pieces of feedback from our customers each week, across a lot of different elements of our product. Previously it was really hard in our ticket-planning sessions for me to advocate on behalf of the customers, or really understand what to focus on, in anything but an...
Herald
A collaborative repository for user feedback
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