Jon O'Bryan

Hey PH! 👋 Excited to drop our latest launch: Atlas for Shopify. We've distilled everything we learned about customer support into a single, seamless timeline view right inside your Shopify store. Imagine having a crystal-clear view of your customer's entire journey - every question, every click, every purchase - without switching tabs or tools. We built this to not just manage support tickets...

Congrats guys! The only thing that would make this better is a kick @$$ support system, amirite? But seriously, great job! You guys have come a long way, beautifully simple. Plans on handling things like taxes or R&D analysis?

Love this! So hard to dig up these insights manually tagging customer feedback.

Congrats @frantzlight , @loops_adam , and team! We've been using Loops for two years, big fans. As advertised, simple email. Not a lot of buttons, just send and go.

Hey PH! Really excited to share our new feature, Atlas for Slack Connect. We love how Slack Connect makes it super easy for customer to report bugs and give feedback. It’s a secret weapon for startups to offer a white glove experience for their customers. But at some point, it can devolve pretty rapidly into more of a problem than a solution. When you’ve added enough customers, it’s hard to...

Excited to start using Ripe -- feels like the website doorbell we've been looking for.