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Jim Kalbach

Jim Kalbach

Head of Customer Success
#284752
713 followers115 following
3 points
5 Upvotes
Mapping Experiences
Mapping Experiences — A complete guide to creating value through journeys
By
Lean Customer Development
•User Experience•Design Books•Books•
The User’s Journey: Storymapping Products That People Love
The User’s Journey: Storymapping Products That People Love — How can we use story to improve quality of user engagement?
5
•
By
The User Experience Team Of One
•Books•
Why We Fail
Why We Fail — Learn from other people's failures.
10
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By
The User Experience Team Of One
•Books•
Validating Product Ideas
Validating Product Ideas — Learn the techniques for understanding your customers needs
3
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By
The User Experience Team Of One
•Books•
Radical Focus
Radical Focus — It’s not about to-do lists and accountability charts
5
•Books•