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LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.
You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Knowledge Base
Smart knowledge base to support your customers and agents
Customer Service Quiz + free email course
Test your customer service skills and improve them easily
URL shortener with UTM tracking
Shorten, share and track clicks. All in one tool.