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Harish Maiya
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Folks,
Here I've compiled different discussion threads, resources from Customer Support leaders and community on AI topic. This crowsourced sourced playbooks is to help CX professionals in applying AI/ChatGPT for tech support.
Previosuly I'd similar crowdsourced playbooks created for CSMs (Customer Success Manager) with career-kit, toolstack, KPIs. It was well received by community with 50K+...
AI playbooks for Customer Support
Crowsourced tips from tech support and AI leaders
Curated AI resources and playbooks for customer support leaders and individual contributors (Support Reps).
From White papers, Vendor evaluation matrix, support community Slack threads to ROI & analytics of AI-based solutions.
AI playbooks for Customer Support
Crowsourced tips from tech support and AI leaders
Use GPT3 to reduce customer support costs by 30%. Twig understands customer queries and proposes smart answers from deep within the documentation, knowledge bases, and historic customer support tickets.
Twig AI
AI to answer complex technical questions from customers
Harish Maiya
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Coming in the next release:
Community-focused events from YCombinator, Sequoia, Pear VC and other accelerators. Launch, subscribe, and
calendar these events all in one place.
The Essential Founder Calendar
Over 100+ startup events and deadlines updated weekly
Meet More Customers and Investors Every Week!
IRL events are a great way to connect to the ecosystem of founders, investors, and customers. Most events are free, but finding them is hard. We put the best startup events straight into your calendar.
IRL events are a great way to connect to the ecosystem of founders, investors, and customers. Most events are free, but finding them is hard. We put the best startup events straight into your calendar.
The Essential Founder Calendar
Over 100+ startup events and deadlines updated weekly