Glenn

https://noorahq.com We help startups gather feedback on their product roadmap, from their users or internal teams.

Add a link in your product (and onboarding emails) to all sign-ups to leave feedback on a dedicated feedback portal. As an example you can use Noora (https://noorahq.com). Make sure to set-up SSO (so you can re-use your existing app accounts) to drive up the volume of feedback you receive. Regularly update your public roadmap, and engage in open discussions with your most committed users as a...

What's the difference between this product and say canny.io or noorahq.com?

Make sure you take a multi-channel approach. By this I mean: 1) Make sure you have a place where really engaged users can post feature requests and bug reports (there's a ton of tools for these). 2) Have a process and tool in place to capture every insight/quote from your customers when they email you, have a conversation with you in Intercom/HelpScout etc. Point 2 is where you'll get a TON...

Point 3 is definitely something to add to your product - but generally you'll get less than 5% of your users giving you feature requests or posting bugs. The key is to take a multi-channel approach and also to make sure no feedback slips through the gaps. By this I mean, every interaction you have with your customers is usually one where feedback is subtly given or can be asked for. You'd be...

I'm not sure it necessarily attracts users, but we've got a lot of positive feedback for adding support to our website and app for dark more on Noora. I also personally prefer darker themes, so it wasn't a tough choice to implement one.

Hi Product Hunt! We built Noora after growing tired of having to glue together multiple customer support tools to manage the full customer lifecycle. How does it work? 1. Either link to your Noora portal, or embed the Noora widget with a single line of Javascript. 2. Start interacting with your customers and users. The key benefit of using Noora over multiple tools is that we can automate a...

Hi! I'm working on Noora (noorahq.com) which is a new all-in-one customer support platform. Noora offers all of the following through either a drop-in widget or a standalone portal: - Inbound support tickets - Help centre/knowledge base - Feature voting - Public roadmap - Changelog/product announcements. We're constantly building out each section and I'm happy to help anyone who has enough...

https://noorahq.com - a feature voting and public roadmap tool. We recently launched Intercom, Slack and Zapier integrations. My target is primarily B2B companies that want to better organize and encourage feedback from their userbase.

We recently launched Noora (https://noorahq.com) - a feature request tracking and public roadmap tool, that helps you build better products. We're still looking to get more initial users, but of course any feedback of any kind is more than welcome. You can see a live "demo" by looking at the feedback we've received whilst building out the initial version at https://feedback.noorahq.com.