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![George Oakwood](https://ph-avatars.imgix.net/5874318/c9555061-507c-4d4c-b8e3-c6bf84b9b5e0.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![George Oakwood](https://ph-avatars.imgix.net/5874318/c9555061-507c-4d4c-b8e3-c6bf84b9b5e0.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
George Oakwood
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Very cool @archiolidius Love the mix & match of AI with a handoff feature 🙌 I think it’s important to let real people handle certain cases. Can the bot identify on its own in what situations to call for a human CS representative?
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