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2.0 exists to advance the practice of Customer Success. Each magazine issue provides useful insight into what the most effective Customer Success teams are doing.
2.0 by 'nuffsaid
A Customer Success magazine that challenges the status quo
Chris Hicken
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Companies now recognize the impact retention has on overall growth rates. But this shift towards focusing on the post-sale experience requires Customer Success to design new partnerships with Product, Marketing, and Sales to bring the voice of the customer into decisions.
So I’m delighted to bring you the inaugural issue of 2.0, where we explore how Customer Success leaders can do just that....
2.0 by 'nuffsaid
A Customer Success magazine that challenges the status quo
'nuffsaid offers workflow intelligence to people who are overloaded and distracted at work.
'nuffsaid
Workflow intelligence software