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A loyal community can act as a driving source of feedback collection and idea validation. In this free guide from the team at Parlor.io, you'll learn strategies for leveraging your user community to dramatically improve your Voice of the Customer programs.
Guide: Community Led Voice of a Customer
How to use your community to collect feedback/validate ideas
In this free, ungated guide from Parlor.io, we explore 10 lessons for better customer communication which you can adopt in your own feedback process. Learn how to manage users’ expectations while providing scalable transparency across the entire feedback loop.
Closing the User Feedback Loop
10 rules for communicating with customers about their needs
In this free, ungated 20-page guide from Parlor.io, we explore what comes after you’ve collected user feedback. Learn how to organize users’ needs into a scalable and actionable ontology, as well as how to accurately measure the business impact of those needs.
Guide: Thx for the Feedback!.. Now what?
A free guide for what to do after you collect user feedback
User Success is a business strategy that focuses on driving deeper user engagement by personalizing the entire customer experience. By viewing users at the human level instead of the account level, you can understand key users in ways that matter to your team.
The Ultimate Guide to User Success
Drive deeper engagement through personalized user experience
Casey Paxton
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Hi everyone! Casey here from Parlor.io. We're super excited to announce the launch of our Ultimate Guide to User Success!
Today, humans expect more from their software. We expect uniquely personalized experiences, 24/7 1:1 support, and elegant yet immediate solutions to our problems. Yet SaaS businesses today are not equipped to provide these types of deeply customizable experiences. The...
The Ultimate Guide to User Success
Drive deeper engagement through personalized user experience
What do you get when you take Dr. Seuss and mix it with B2B SaaS? An adventure in SaaSland with Product Manager Pat and Customer Success Manager Sam! But hat happens when they end up going down separate paths? Head over to https://parlor.io/story to find out!
An Adventure in SaaSland!
Dr. Seussical tale of product management & customer success
Casey Paxton
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Dear Reader,
Around the time when tech companies everywhere started exchanging overpriced downtown offices for awkward at-home Zoom calls, we were facing a unique challenge at Parlor.io: As an early-stage startup, how do we get our industry’s attention long enough to introduce ourselves while is in the midst of an unprecedented and disruptive pandemic. Somehow the answer we came up with was to...
An Adventure in SaaSland!
Dr. Seussical tale of product management & customer success
Share product updates, collect user feedback, and integrate 3rd party tools (such as live chat or an FAQ) so users have everything in one place inside your product. It’s also entirely brandable, so users won’t know the difference between our product and yours.
Parlor's New Announcement & Feedback Hub
A free in-product hub for announcements, feedback & support.