Benson Gao

If small and medium-sized enterprises use AI effectively, they can significantly reduce labor costs and improve efficiency, while also accelerating and enhancing user acquisition and conversion.

I'm not really interested in AI customer service. I have to admit, if I were the boss, I'd definitely have my company use it because it does cut costs and boost efficiency for human customer service. However, as a user, when I have an issue and want to reach customer service, I can't find it, which makes for a terrible experience.

Before GPT was released, I naively believed that AI would first replace manual labor jobs. However, it turns out that AI excels in creativity, such as writing songs or articles, and can easily manage these tasks. Still, I have some reservations about completely relying on AI.

I care about payment security, convenient delivery, and good after-sales service.

Some products, like those for regular users, can be launched once the MVP is ready. But for corporate clients, I suggest waiting until the product is fully developed. Corporate clients might only try it once, and if it's not user-friendly, they could be lost.

Get your initial users by recommending to people around you. Once you're ready to expand, you can post in community forums to attract more users.

I understand that it's enough to add user restrictions at specific nodes, without needing to limit access to Europe only, as this offers the best user experience.

Some user requests may not be genuine, so it's important to gather as much feedback as possible. By eliminating false demands, we can focus on the core needs.

A dedicated representative will follow up, keeping the customer informed of progress at all times

Multinational localization marketing is my biggest challenge, and I am working with partners from various countries

Initially, you can incorporate i18n and other internationalization design patterns into the product. Start promoting in regions you know well and collaborate with local partners who understand the market to develop localized business strategies.

Based on my previous work experience, technical development makes up only 40% of the entire product. The other 60% involves operations, promotion, and business support, all of which are interdependent. Without any of these elements, the product cannot succeed.

I'm not quite sure what blocking means—whether it's ad blocking or something else. Let's try to gather logs to identify the issue and address it properly.

Begin with products you use in your work or daily life. If you're not satisfied with them, consider creating plugins for other users on the same platform. If the feedback is positive, you can develop it into a full-fledged product.

Using tests to offer recommendation features depends on the product. It might be suitable for information-based or large e-commerce products, but for products from small companies, it's not really necessary. Implementing recommendations in the later stages of the product is also fine.

Workflow automation is becoming a trend, and it's best to start by designing specific processes for a particular industry, as general processes might not fit well in every industry.

Project delays are inevitable; it's better to estimate development time in advance and break down goals into smaller modules for completion

Yes, if your product targets the same user base as the community where it's launched, you'll definitely attract many users. However, to get them to pay, you'll need to further improve the product.

It's really nice, did you make it yourself?

I prefer Twitter over Reddit because Reddit is not very user-friendly for new users trying to post