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Real-time Agent Assist is an AI-powered platform offering live guidance to call center agents. It enhances customer interactions with live suggestions, scripts, and alerts. It integrates with a Gen AI-powered knowledge base for efficient interactions.
Real-Time Agent Assist By Convin
Empower Every Agent with AI-Powered Assistance on Live Calls
Ashish S
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Why do we think the world needs one more software?
While working on a new product line at a B2B SaaS company, I used to go on face to face meetings with sales people to understand our customers and requirements better. Soon realised that those conversations were extremely helpful for building the product, org & beyond.
But we were missing out.
Other people in the org were missing out on...
Convin
Conversation intelligence tool for inside sales teams
Convin is a software that helps your sales teams record, transcribe, and analyze their conversations to give data-backed feedback in real-time. Seamlessly integrates with your tech stack & is used for sales training, coaching, onboarding, enablement, and more.
Convin
Conversation intelligence tool for inside sales teams