While the SMM tool provides many options, certain limitations are really annoying. For instance the number of pictures that can be added to a post are limited to 10 when using browser access, while the number is unlimited when creating content with their app. It is just annoying to manually amend all posts after publishing. Ridicules the purpose of a scheduling tool.
Support is attentive but doesn't deliver results.
Somehow I was more enthusiast during the free trial of the tool. But my excitement dropped a lot during actual use.
Over the last many years I've struggled to find an SMM tool that could do the things I wanted. Back in the day it was instagram support, and now it is supporting tiktoks/reels/shorts. You get the idea.
I was trying to decide between Nuelink and Publer, both great tools, when I came across this Appsumo deal.
Vistasocial seemed to have the tiktok/reels/shorts feature down, particularly being able to bulk upload. And the other feature I wanted, rss automation, it has a very rudimentary version. Though that was better than I expected, a surprise even.
However as I used the tool I was constantly slowed down by all of the metawork it took to GET to the posts themselves. The UI lead to too many clicks to get to where you wanted, and didn't always display the the right information.
I needed queues or at least a labels feature, in order to organized my vast content campaigns (I have over 1000 tiktoks ready to go out). Now here is where things get weird. Despite having a tier 2, PRO, level plan I did not have access to labels. Which is a feature so basic that most SMM tools have it as a basic level feature. Okay not a huge deal I'll just use their "queues" feature instead.
I struggled to deal with UI, but I managed to get to show the proper queue for the right profiles. Given that I had difficulty, as it kept showing the wrong queue when I pulled up the page (giving me a mini heart attack at first). I thought I'd be a good user and email them with the feedback. In response they downplayed the UI issue, and even exclaimed that I wasn't supposed to have that feature or labels, and that I sort of cheated my way around. hardy har har
I would have laughed, if they didn't tell me that this crucial feature would then be patched out soon, and that I wouldn't be able to do the very thing that I needed from them in the first place.
When I tried responding and asking for clarification, they have yet to respond. I even sent another email just to give them a chance to help me out. Nope. To be fair I did get a bit angry, but that was because I was so dumbstruck about all of it.
Don't go with them, go with Missinglettr, Buffer, Publer, Repurpose, Nuelink, anything else.
Found Vista Social on AppSumo and have been loving all of the robust features it packs in for such a great price! Has everything we needed to plan and track our social media.
Really great scheduling tool for solo business owners and small agencies. It has an incredibly number of social platforms to link to, cross posting, Schedule setting and even data reports.. Increbible!
