Our experience so far has been excellent. Julie Wilson was very helpful and informative - it was great to be able to chat with someone and get all of our questions answered in real time.
Vinovest is an integrated wine investment service. It is app that is backed up by experts when you have questions and a wine selection, purchasing, storage, and trading service. I think of the app as my window into the wines that were purchased, are currently stored on my behalf, and their current value which is updated daily based on market transactions.
The service works well and reduced the barrier to entry for me to a point where I could start investing in wine as another asset class (and one that can actually be consumed if I wanted!).
I don't recommend them. You can look at other reviews on Reddit and Trustpilot. Frankly, the reviews here feel fake. The customer service is terrible, the marketplace has low liquidity and most people lose money.