After removing our account, we kept having EVA join the calls and recording. After a series of emails with their support, nothing was done to resolve the problem. As it turned out, even though the Voicera account was "removed" the existing Gsuite API integration was still active. I had to remove those permissions via Gsuite on our side. They have also not been able to confirm that all existing call recordings have been deleted. Be wary of this if you sign up. The service seems good, but if you decide it isn't, you need to be very careful in API permission management.
I love the premise of this product and how it incorporates AI to
transcribe and highlight key points. By doing so, it also provides
an ability for meeting attendees to focus and remain present, since
Eva gives them a record for review after the meeting as a means
for capturing/highlighting key points that pertain to them. The voice
activation and subsequent tools for highlighting, debriefing and
review are all well designed. I look forward to recommending this to
many business owners!
