These guys are shysters, they must be part of the Canadian government because you literally can't do anything on their app. I downloaded the app, sent some money to their exchange and then tried to send money to another exchange - which they locked my assets and then started asking personal questions about my intentions. I answered all of their nosy questions quickly and it took them OVER 1 WEEK to reply to my questions. When they replied they told me that they've deleted my account and I can no longer use their services. Total junk company - welcome to the most heavily censored and regulated country in the world - Canada. Don't use Shakepay EVER unless you want to miss out on cryto opportunities and have a big brother regulate your life. On their support page they say, "You are our top priority" - which is a total lie. YOU COME LAST with these shysters... Seriously, I'd rather deal with Royal Bank.