I had a very disappointing experience with ResumeMaker.Online. After canceling my subscription, I requested a refund multiple times, but all my requests were ignored. The lack of response from customer support is frustrating and unprofessional. I expected better service and communication, but this was not the case. I wouldn't recommend the platform based on my experience, especially if you need reliable customer support.
I’d like to clarify my situation. I used the tool for one month, but when I no longer needed it for the second month, I attempted to cancel my subscription. There was no clear button or option to do so, which is why I reached out to ask about the cancellation process. Unfortunately, I didn’t receive any response to my inquiry at that time.
My request was not about misunderstanding subscriptions, but about poor communication and the lack of a proper cancellation process. This reflects bad product management, and I believe any customer would expect clearer instructions and better service.
