We find this tool incredibly intuite, and the best thing is literally zero user training is needed - everyone knows how to click a button - giving us point-in-time actionable notifications right where our team is already working - Slack!
Love it! Meet users in their normal flow (Slack) with great time-saving and interaction with Salesforce. Definitely a critical part of our tech stack today.
Amazing tool for Customer Success!! Fills in many gaps we currently have with Salesforce Service Cloud around real-time notifications and ACKing of tickets.
Love seeing the PH announcement, congrats Sahil and Apoorva!
Rattle is a fantastic product and the team is constantly adding more features to the platform. I highly recommend this to any sales organization that utilizes Slack as a backbone for comms, not to mention reps will love the simplicity and reduction of admin work to update and/or view records.