Be careful, the company is engaged in fraud through Exodus, took my 13k, passed KYC, sent a statement with a signature, sent a document from the bank, for a month they have been freezing making up excuses that they need to make sense of it. I think you all realize that there is nothing to comprehend, the money has long been divided amongst themselves, MY money which is meant for the treatment of an elderly person. Allah forgive such people. It is better to use other services than to contact these scammers!
P.S money was taken back in October.