At Snipcart, Missive first freed us from Intercom's suite of expensive products. Then it showed us how powerful centralizing team communications inside one agile tool could be. Understanding Missive's breadth of features and settings can be a tiny bit overwhelming at first, but, thankfully, the team provides killer onboarding & support to customers.
If you're a product person, you'll quickly feel the passion for truly solving operational problems that shines through in Missive. 💙
Without exaggeration I spent two years testing out various email/help-desk solutions for our team before eventually settling on missive. It ticks so many boxes for us: imap synch, effortlessly colloborative, customisable rules, easy escalation pathways. It is also the first tech tool that I've introduced to our team that most staff actually love. In less than 24 hours we went from missing Thunderbird to happily moving everything across. Missive just works, and I love it.
Me and my team depend on collaborating on the main email account and Missive is definitely one of the best, if not the best tool for us. It’s indispensable!
Our team at Dreamers & Doers has LOVED using Missive. We pride ourselves in outstanding customer/member support and Missive allows us to do exactly this. We used to have a lot of emails go back and forth between team members, now we can just collaborate within Missive! It's fantastic!
