What do people think of Intercom?
The community submitted 543 reviews to tell
us what they like about Intercom, what Intercom can do better, and
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4.3/5All time (55 reviews)
4.8/5
Recently (11 reviews)543 Reviews
Intercom completely transformed how I communicate with my customers. Its intuitive interface and robust features make managing conversations a breeze. I especially love its automation capabilities, saving me valuable time while ensuring personalized interactions with each customer.
Best for support chat, CRM, customer data and accurate in app marketing messaging flows.
Intercom's promise of reduced human support and cost savings is appealing, but its execution lacks consistency, leading to occasional hiccups in customer experience.
I use the intercom as an end user on many sites and I can say for sure that adding AI is the most useless updates.
The bot has not answered any of my questions and does not understand when I ask to call people. That's enough
Vet inte ennu har inte kommit så långt men jag återkommer om det när det har gått ett tag mvh K
Customer Success Manager
•
Verified
Intercom has been great to communicate with our clients and new leads. Fun and easy to use.
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