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  • Intercom

    Intercom

    An AI-first customer support platform
    545reviews
    2.2Kfollowers
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    What do people think of Intercom?

    The community submitted 545 reviews to tell us what they like about Intercom, what Intercom can do better, and more.
    What do you think about Intercom?
    Leave a rating or review for the community
    4.3/5All time (57 reviews)
    4.4/5
    Recently (5 reviews)
    545 Reviews
    Himanshu
    Himanshu
    Game Developer & 3D Artist
    4 reviews
    Intercom's promise of reduced human support and cost savings is appealing, but its execution lacks consistency, leading to occasional hiccups in customer experience.
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    Omar Farook

    Founder & Leadership

    13 reviews
    Verified
    Best for support chat, CRM, customer data and accurate in app marketing messaging flows.
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    Intercom
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    Manish Ojha

    Community & Support

    3 reviews
    thanks
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    Magic Super
    co-founder
    1 review
    I use the intercom as an end user on many sites and I can say for sure that adding AI is the most useless updates. The bot has not answered any of my questions and does not understand when I ask to call people. That's enough
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    Vlad Zivkovic

    Indie maker

    24 reviews
    Verified
    The most reliable chat tool ever!
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    Eran Rosenzweig
    Just me
    5 reviews
    Super easy integration. Very valuable product.
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    Kai Kivinen

    Other

    13 reviews
    Vet inte ennu har inte kommit så långt men jag återkommer om det när det har gått ett tag mvh K
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    Justine Rosenblat
    Customer Success Manager
    Verified
    Intercom has been great to communicate with our clients and new leads. Fun and easy to use.
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    XeSt
    XeSt
    Customer care
    4 reviews
    Intercom is a decent tool. I appreciate that they support sending emails. But it can be challenging to find information on the dashboard, and there are too many features that our team doesn't use. This can be distracting and time-consuming.
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