What I like most about Hoory LiveChat is it's reliability. When I began researching chat applications to recommend to a client for use in their recruiting efforts, I found a lot of options. I also found a lot of issues. Many of the applications I looked at were complicated and glitchy. Then I found Hoory LiveChat. Hoory LiveChat just worked. It was solid application whether online or on my desktop and it handled chat conversations reliable while offering all the features I was looking for in a manned chat application. The experience that i encountered with this software has been superb, it has helped our company turn live visitors into qualified prospective clients, in this day and age instant customer service and support are essential for any business. My overall experience with this software is that it is great and it also very easy to use and manage.