They collect the money. Then you discover that it takes them 3 days to get to your order. Then you have to get labs which is unnecessary. Then they send it to the pharmacy. It seems to take A MONTH. Other GLP vendors ship in 1-3 days.
Been with them 5 months now, communications were a bit slow to start but once I got my first delivery of medication, everything has been great and I have lost 27 lbs. Still a way to go, but fella has been lifechanging for me and my family
Incompetent and unethical
* Intake coordinator gave me several pieces of incorrect information as confirmed by others in the organization [incompetent]
* My credit card was charged more than what was discussed with the intake coordinator which was already more than advertised [incompetent/illegal]
*coach and nurse practitioner were both behind on the science (I had to send scientific articles to refute their assertions) [incompetent]
*it took four weeks after prescription was ready and contact information provided for them to send the prescription to the pharmacy [incompetent]
*part of this delay was their attempt to strong arm me into using their expensive pharmacy instead of my preferred local and reasonable pharmacy [unethical bordering on illegal]
Was on semaglutide with Henry Meds previously but had issues with deliveries and support. 2 months in with Fella dns so far so good. Meds arrive on time and support is there when I need it